Privacy Policy

Privacy policy.

What we collect, how we use it, and your rights, in plain language.

We collect what we need to take your order, ship it, and help if something goes wrong. We don't sell your data for advertising. You can ask us to access, correct, or delete your data — message us and we'll handle it.

The rest of this page covers the specifics, including your rights under GDPR (if you're in the EU) and CCPA (if you're in California).

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Who we are

This privacy policy is for us, the company behind 4eve Auto Parts — an online shop selling OEM and OEM-quality auto parts. When it says “you,” it means you — whether you're ordering a part, browsing the site, or just messaging us a question.

What we collect

Information you give us

  • Name, email address, shipping and billing address, phone number — when you place an order or message us.
  • Vehicle information — year, make, model, and trim — when you use the fitment/search tools on the site. This is just used to filter parts; it isn't tied to your name unless you provide it separately (e.g. by ordering or messaging).
  • Payment information — secured. We don't see or store full card numbers; the processor handles the transaction and gives us back the order details we need to ship it.
  • Anything you send us in a support email — order numbers, photos, descriptions of what's going on. If you send us a VIN to help troubleshoot fitment, that gets retained as part of standard customer-service correspondence.

Information collected automatically

  • Standard browser and device information (browser type, operating system, IP address, referring page). This helps us understand how the site is being used and catch problems when something breaks.
  • Cookies — see the Cookies and tracking section for details.

Account vs. guest checkout

You can check out as a guest (we collect what we need to take and ship the order, nothing more) or create an account (which saves your shipping addresses and order history for next time). Account creation is optional.

How we use information

We use the information above to:

  • Take and fulfill your orders — process payment, ship the part, send order confirmation and tracking emails.
  • Help you when something goes wrong — answer fitment questions, handle returns, troubleshoot parts that aren't working as expected.
  • Run and improve the storefront — analytics tells us what's working and what isn't; monitoring tells us when something's broken.
  • Prevent fraud — our platform and payment processor screen for suspicious activity. We act on what they flag.
  • Comply with legal obligations — tax reporting, sales records, the boring-but-necessary stuff.

We don't currently send marketing or promotional email. Order confirmations, shipping updates, and replies to your messages are transactional, if you've ordered something, we need to be able to email you about it.

If we add marketing email in the future, you'll only receive it if you opt in, and you can unsubscribe at any time.

How we share information

We don't sell your personal information. We don't sell customer data to anyone for their own marketing purposes.

We share information with the service providers we use to actually run the storefront. The list below should reflect the third parties actually configured for 4eve Auto Parts.

Payment processing

Payments are processed by our secured system, under their own privacy terms. We receive the order/transaction details we need to fulfill and support your order; the processor handles the card data.

We also share information when legally required (a subpoena, court order, fraud investigation), or in connection with a business transfer (if the business is ever acquired, sold, or restructured, the new entity inherits the data under the same terms).

This list reflects the third parties currently configured for 4eve Auto Parts. We update this section when processors change. Questions about specific data flows? Contact us at Info@4evaautoparts.com.

Cookies and tracking

A cookie is a small file your browser stores so a website can remember things between page loads. We use them, like most sites, to keep your cart working, remember your preferences, and understand how the site is being used.

Essential cookies

  • Session / cart cookies — keep your cart, your login (if you have an account), and basic site functionality working. Required for the storefront to operate.

How to opt out

You can block or delete cookies in your browser settings. If you block essential cookies, parts of the storefront (cart, checkout) may stop working. Google Analytics offers a browser opt-out add-on that disables analytics tracking across sites.

Your choices and rights

You have the right to:

  • Access — ask us what personal information we have about you.
  • Correct — ask us to fix anything that's wrong.
  • Delete — ask us to delete your information, subject to records we're legally required to keep (tax records, fulfilled-order records).
  • Opt out of marketing — every marketing message (if we ever send them) has an unsubscribe link.
  • Withdraw consent — for anything we process based on your consent.

To exercise any of these, message us at Info@4evaautoparts.com, or use the contact form. Tell us what you want and we'll handle it. Most requests we can resolve within a few business days; for complex ones, we'll let you know what timeline to expect.

Global Privacy Control signal

If you visit the storefront with the Global Privacy Control opt-out signal enabled in your browser, we treat that as an opt-out request for the device and browser you're using.

If you're in the EU or UK (GDPR / UK GDPR)

You have the rights above plus data portability, the right to object to or restrict processing, and the right to lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office).

If you're in California (CCPA)

You have the rights above plus the right to know what categories of personal information we've collected and shared in the past 12 months, and the right to opt out of any “sale” or “sharing” of personal information. We don't sell personal information. We won't discriminate against you for exercising any of these rights.

If you're in the EU or California, nothing here limits the statutory rights you have under EU or California law — those rights govern, and we comply with them.

Data retention

We keep personal information as long as we need it for the purposes above and as long as we're legally required to.

  • Order records — kept for the period required by tax law and for handling returns, warranty issues, and customer-service follow-up.
  • Account information — kept while your account is active; deleted on request unless we need to retain something for legal reasons.
  • Support correspondence — kept as long as is reasonable for ongoing customer service.

If you ask us to delete your data and there are records we're legally required to keep, we'll tell you which records and why.

Children's privacy

4eve Auto Parts isn't intended for, marketed to, or sold to anyone under 13. We don't knowingly collect personal information from children under 13. If you believe a child has given us their information, message us and we'll delete it.

International data transfers

We operate from the United States. If you're ordering from outside the US, your information is processed and stored in the US, which has different privacy protections than the EU/UK. If we transfer personal information out of the EEA or UK, we rely on the appropriate safeguards (such as Standard Contractual Clauses) unless the destination provides an adequate level of protection.

Changes to this policy

We update this policy when our practices change or when the law requires it. The effective date and last-updated date at the top of this page reflect the most recent version.

For material changes (new categories of data, new sharing practices, new third parties), we'll post the change here. If you have an account or have given us your email, we'll also email you about material changes.

How to contact us

Questions about this policy, your data, or anything else privacy-related — message us: